Frequently Asked Questions (FAQ)

1. What is this website?

This is the official website of Sylvester V Philip, featuring digital and physical creative works, including downloadable products and handcrafted collectibles.

2. Who operates this website?

The site is operated by Fülöp Viktor Szilveszter, a registered private individual with a tax number in Hungary, using the artist name Sylvester V Philip.

3. What kind of products are available?

Digital downloads (such as books or comics) and handmade physical items (such as marionettes, sculptures, or accessories) are available. Some products may be offered for auction or rental.

4. Do you ship internationally?

Currently, physical products are only shipped to certain countries. Detailed shipping information is provided on the shop homepage.

5. What payment methods are accepted?

We accept secure online payments through supported platforms such as PayPal, Revolut, and SumUp (depending on product type).

6. Can I return or cancel my order?

Digital downloads are non-refundable once accessed. Physical items may be returned within 14 days under EU regulations, unless custom-made. See Terms of Use for full details.

7. How can I contact you?

You can email us at info@svphilip.com or visit the Contact page.

This FAQ will be expanded over time based on customer questions and needs.